Ways to Say Thank You and Turn Your Customers into Raving Fans
Last week, I wrote about how surprising your customers will turn them into raving fans.
Now, I’m gonna give you some concrete ideas on how to say thank you and surprise your customers.
What Does a Raving Fan Do?
- Become loyal for life
- Recommend your products and services to others
- Engage with you more on social media
- Be happy to spend more money to support your business
How to Surprise Your Customers
Watch the Video below
- Loyalty Programs
- Personal Greeting Cards
- Unique Holiday Cards
- Donate to your customer’s favorite organization
- Sponsor an animal in need
- Free upgrade
- Enhanced customer service (personally contact your customers)
- Set up personal meetings
- Meet and Greet or In-store events
- Customer of the Week promotion
- Ask their opinion
- Get them involved in producing a new product
- Share their story relevant to your business
- Refer customers
- Offer a discount
- Send gift cards (don’t forget to ask your partners to participate)
- Celebrate personal and business milestones (baby, wedding, anniversary)
- Highlight them on social media
This list goes on and on. You just have to find out what your customers really value.
By defining your target market well, you’ll already know the answer. If you don’t, just think of 3 things that you are capable of doing really well and survey them on social media. This will help you start to get to know your customer.
Learn How to Get Raving Fans by creating a Conscious Marketing Strategy!
I’d love to hear about how you surprise your customers.
Please comment below and let’s talk !
Sending the very best,